Global Field Services

Global enterprises need a way to service their customers, wherever they are, without dealing with countless vendors along the way.

global-field-services

Identifying, training, and managing resources over an extended duration in different countries can be a logistics challenge. Eden's global field services provide a turnkey solution that includes the people, processes, and tools to execute successfully in most major markets.

Preparation Preparation
  • Workflow and requirements mapping
  • Resource and budget planning
  • Runbook creation
  • Logistics management
training Training
  • Prepare scalable training programs to quickly enable team members
  • Provide points of escalation for issues and questions
delivery Delivery
  • Oversee scheduling and logistics
  • Track and report on progress in real time
  • Guarantee SLAs and delivery quality

We'll help you realize the greatest value
from your technology investments.